Tuesday, 18 December 2018

Deflating experience...

So this morning I drove over to Yzeures-sur-Creuse for 9.00am for a pre-arranged rendezvous to have new tyres fitted,they were ordered last Wednesday. Arrived, however, only for the proprietor to go on a search for the said tyres, even to the extent of looking behind the building! but to no avail. Now I used to run a service based company back in Scotland and had a system in place where if materials were needed for a job for a particular date then there were checks to ensure that they would arrive in time to get the job done but should there be a potential problem we would advise the customer in good time - it is not difficult! Sadly from my experience the words 'Customer service' and 'France' do not always appear to be good bedfellows!

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